A unique opportunity to work at the Eltham Leisure Centre.

The Lifeguard will supervise all people within the aquatic environment. They are responsible for the safety and experience of all customers.

The Lifeguard will be engaging and personable; providing clear direction to all customers to ensure the aquatic environment is operating safely and that customers are behaving to acceptable standards. They will have the highest levels of awareness to pre-empt any potential issues that may arise.

They will take pride in supervising such an important community asset and ensure it is always presented immaculately and maintained to the highest standards. They will monitor water quality and liaise with the Duty Captain to maintain these high standards, in line with the Aligned Leisure values of AWARE, DISCIPLINED, RELENTLESS and UNITED.

Lifeguards must be available to work a mixture of early morning, daytime, evening and weekend shifts.

Lifeguards need a current First Aid, CPR, Pool Lifeguard, and Working with Children’s Check.

Nillumbik Leisure Facilities
The Eltham Leisure Centre is located approximately 25 kilometres north-east of Melbourne and is currently undergoing a major aquatic redevelopment.

The facility has an indoor lap pool, warm water pool, leisure pool (with adjoining learn to swim pool), an outdoor water play area as well as a spa, sauna and steam facilities. The Centre also has a 700sqm health club, a range of program and group fitness spaces, a two-court multi-purpose sports stadium, café area and a childcare facility.

Lifeguards working across Nillumbik leisure facilities may also be given the opportunity to work at the seasonal Diamond Creek Outdoor Pool, a heated 25m lap pool with small toddler pool.

Job Tasks and Responsibilities
Daily operation of the facility

  • Conduct regular internal and external facility walkthroughs demonstrating leadership and monitoring cleanliness, presentation, service quality and safety.
  • Ensure the highest levels of cleanliness and presentation at all times, especially in areas such as change rooms.
  • Engage approved suppliers to undertake maintenance as required, minimising downtime.
  • Detailed and timely reporting of maintenance items to Head of Facilities and Council as appropriate.
  • Liaise with user groups and service delivery staff to direct and coordinate ensuring the facility is set up for programs as required.
  • Staff leadership and supervision across the entire service delivery team.
  • Transition facility management to the next Duty Captain or ready for the following day.
  • Ensure all reports, checklists and procedures are completed and signed off.

Health and safety of all staff and customers

  • Maintain an understanding of all relevant aspects of the Occupational Health and Safety and Environmental Management Systems.
  • Implement and monitor compliance to policies and procedures.
  • Implement and document hazard and environment inspections, risk assessments, risk controls and corrective actions.
  • Ensure health and safety is discussed with all staff, on every shift.
  • Oversee the evacuation the facility in accordance with procedures as required.
  • Act as Chief Warden for the facility.
  • Investigate all incidents and implement actions to prevent reoccurrence, maintaining written records.
  • Risk assess work instructions to identify any hazards and take action to rectify any identified risks.
  • Ensure the dissemination of OHS, Risk and Environment information to staff relevant to their roles and responsibilities.
  • Ensure all employees and contractors are inducted and receive regular training as required.

Skills and Experience
Essential Qualifications and Experience

  1. First Aid and CPR Certificate.
  2. Working with Children Check.
  3. Previous experience working in Customer Service
  4. Pool Lifeguard

Personal Attributes

  1. High level communication and consultation skills, including a commitment to open, honest, two-way and frequent communication.
  2. Decision making skills, including the ability to consult and gather information, consider alternatives and communicate decisions.
  3. High level of awareness to pre-empt issues and risks.
  4. Disciplined to focus on aquatic supervision and customer safety.
  5. Focused on the customer experience.
  6. Conflict resolution skills.
  7. A commitment to professionalism and accountability.


For more information, please contact our Nillumbik People and Compliance Coordinator Will at



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