CAREER OPPORTUNITY
Sports Captains

Aligned Leisure is a 100% owned subsidiary company of the Richmond Football Club, established as a vehicle to manage the operations of Richmond’s health, fitness and leisure business activities. Aligned Leisure commence management of 8 recreation facilities in the Shire of Cardinia on July 1st 2016. The Shire of Cardinia is located on Melbourne’s south-east fringe, about 55 km’s from the Melbourne CBD.

The Sports Captain will oversee all of the sports programs during their rostered shift. They are ultimately responsible for the safety and experience of all sporting customers. They have the authority to make the necessary decisions to ensure the highest levels of safety and customer experience are maintained at all times. They will act as the key contact for all sports on matters relating to the competition.

Key Responsibilities:

  • Daily operation of the sports facility
  • Outstanding service delivery to all customers and stakeholders
  • Health and Safety of all staff and customers
  • Customer complaint and dispute resolution
  • Rostering and management of umpires and officials

What we are looking for:

  • High level communication and consultation skills, including a commitment to open, honest, two-way and frequent communication.
  • Decision making skills, including the ability to consult and gather information, consider alternatives, communicate decisions and review outcomes in a timely manner.
  • Focused on the customer experience.
  • The ability to provide coaching and mentoring to sporting officials.
  • Conflict resolution skills.
  • A commitment to professionalism and accountability.
  • Unquestionable ethics, integrity, values and behaviours.

View the Position Description: Sports Captain PD

Applications close Wednesday March 25 2020.

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