Aligned Leisure have partnered with Culture Amp, the world’s most powerful employee feedback and analytics platform, to research our recent staff acquisition in the Shire of Cardinia.
As part of the management transition, Aligned Leisure employed almost 150 staff, who had previously been employed by the outgoing management group. As the General Manager of People, Culture & Performance, Dr. Amanda Green ensured that people were a focus during the transition. “The people who joined us were already intimately connected with the recreation centres and the local community” Dr Green said. “If we didn’t get the management transition right, we were potentially losing both an employee and a customer.”
With a 74% overall engagement score (seven percentage points above benchmark) the team started their new adventure on a high note.
During the transition, Cain Liddle, Managing Director, communicated that focusing on the customer would be Aligned Leisure’s number one priority. When staff were asked, “Do day-to-day decisions here demonstrate that the customer is top priority at Aligned Leisure?” 87% of employees agreed. That result is 23 points above the Australian and New Zealand benchmark and is a well-recognised driver of high employee engagement.
Culture Amp bring together experts in technology, data science and organisational psychology to provide insight into employee engagement and experience. This insight, throughout a transition period, helps our leadership team identify the levers to increase engagement, retention and productivity.