CAREER OPPORTUNITY
Head of Customer Experience

The Head of Customer Experience will be the key revenue generator across the business.  With oversight of the service, sales, marketing and communications functions, they will maximise revenues by providing the most relevant offers, through the most relevant channels at the most relevant time.  These offers will be supported by a Customer Experience team and Duty Captains who deliver outstanding service and provide memorable experiences for our customers, whilst at the same time, generating and capitalising on all sales enquiries and leads.

These service standards will extend to assisting all Department Heads to continuously improve service standards and systems across all Mildura Aquatics Facilities.

This position will work relentlessly to implement the Aligned Leisure purpose of connecting to thrive and win, values of AWARE, DISCIPLINED, RELENTLESS and UNITED, and associated behaviours throughout the entire team.

The successful candidate will be required to pass mandatory compliance training sessions and pre-employment checks.

Interviews are ongoing, and applications will close once we have found a suitable candidate.

Flexibility is something we value, and we recognise that this will mean different things for different people. If this is important to you, please raise this with us.

OUR CAREERS

OUR
CAREERS

Career Opportunities at Aligned Leisure. Changing the face of community leisure

OUR PARTNERSHIPS

OUR
PARTNERSHIPS

Aligned Leisure aims to deliver the very best value to our partners; which is in total alignment to our partner’s plans and goals.

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TO US

Aligned Leisure Pty Ltd
Feel free to get in touch.